Campaigners warn that unpaid carers facing demands for thousands in overpaid welfare benefits may die before receiving any refunds, as the Department for Work and Pensions processes a backlog of 200,000 cases at a painfully slow pace. The delays follow an admission that officials unlawfully altered benefit rules, leaving some carers in financial distress while waiting years for resolution. Around 25,000 may eventually qualify for full or partial repayments, though the prolonged review process risks leaving others without closure. Critics argue the glacial progress highlights systemic failures in handling benefit errors.
Campaigners say at current glacial pace some unpaid carers will die before receiving a refundUnpaid carers who were pursued for bills for thousands of pounds after welfare officials unlawfully changed benefit rules could wait years before learning whether they will get the money back, campaigners have warned.The Department for Work and Pensions (DWP) is working through 200,000 cases where carer’s allowance benefit recipients were incorrectly given overpayments. An estimated 25,000 carers could receive full or partial refunds. Continue reading...