Ikea is expanding its buy-back service for unwanted furniture with a new online trial in Spain and Portugal, offering customers vouchers in exchange for pre-loved items. The move comes as the secondhand homewares market grows, with the retailer expecting pre-owned goods to capture a significant share of the UK market soon. While in-store buy-backs already exist, the digital version aims to reach more customers by removing physical store limitations. Success in the test phase could lead to a UK-wide rollout of the online service.
Service to be tested in Spain and Portugal this year, with a UK rollout if successful, as pre-loved markets boomIkea is to test an online version of its buy-back service where the retailer offers vouchers for unwanted secondhand furniture.The service will be tested in Spain and Portugal before the end of December and will be launched in the UK if it proves successful. Ikea already offers buy-back in stores, including in the UK. The online version will extend it to a much wider audience, with Ikea predicting pre-owned goods are likely to grab 16% of the UK homewares market by next year Continue reading...
