A major cyber-attack that disrupted operations for over six weeks last year continues to impact clothing and homeware sales at a leading UK retailer, which reports figures still trailing behind pre-hack levels. Despite the ongoing challenges, the company has seen a significant rebound in profits, exceeding expectations with £355 million in the latest half-year period compared to just £3.4 million the previous year. The attack, which began around Easter 2025, forced an extended shutdown of its online platform, a key sales channel for its clothing and homeware products. While the retailer insists its brand remains strong, the lingering effects of the breach highlight persistent operational hurdles in recovery.
Sales and profit from clothing and homeware remain below two years ago but ‘brand is in good health’Marks & Spencer has said a devastating cyber-attack that shut down its website last year continued to hurt clothing sales over the summer, more than a year after the hack.The retailer said profits bounced back to a better than expected £355m in the six months to 26 September from only £3.4m a year before, as it partly recovered from the hack. The attack, which began over Easter 2025, forced it to shut its website, which sells clothing and homewares, for more than six weeks. Continue reading...
