Meal delivery services are facing growing customer backlash as persistent supply chain disruptions have led to significantly reduced portions in weekly meal boxes, frustrating longtime subscribers who report receiving little more than a handful of ingredients instead of full recipes. Frustrated users have taken to social media to voice their dissatisfaction, with many threatening to cancel their subscriptions over what they describe as misleading advertising and poor service. The issue has raised questions about the reliability of meal kit companies amid broader challenges in the food distribution industry.
Meal delivery companies Blue Apron and Marley Spoon have been hit with a barrage of complaints and threats to cancel after weeks of supply chain issues have left once-loyal customers with nearly empty meal boxes arriving on their doorsteps.