A growing number of people are relying on chatbots for mental health support, seeking guidance and companionship through digital interactions. While these tools offer immediate, accessible assistance, experts warn they lack the depth and human connection needed for genuine emotional healing. The limitations of text-based technology raise concerns about whether such solutions can truly address complex psychological needs. Critics argue that without real empathy or professional intervention, chatbots may provide only temporary relief, leaving deeper issues unresolved.
Millions are turning to chatbots for help with mental health but a technology that can’t go beyond words won’t heal them
