"SSA Commissioner Under Fire: Frank Bisignano to Face Congress Over Agency's Performance In a highly anticipated hearing, Social Security Administration (SSA) Commissioner Frank Bisignano is set to face tough questioning from lawmakers regarding the agency's handling of customer service, benefit payments, and data protection. As the SSA struggles to address a backlog of claims and maintain the trust of millions of Americans who rely on its services, Bisignano will be under scrutiny to explain the agency's inner workings and address concerns over its ability to effectively manage its operations. With issues ranging from delayed benefit payments to potential data breaches, lawmakers are likely to press Bisignano for concrete solutions and transparent explanations. The hearing promises to shed light on the SSA's challenges and the steps being taken to address them."


Frank Bisignano is expected to face pointed questions from lawmakers at a hearing on his agency's customer service performance, its ability to pay Americans their benefits, protect their privacy, and other questions about the inner workings of the SSA.